Shipping Areas
We ship nationwide within Vietnam and internationally upon request. For international orders, shipping fees and delivery times will be confirmed before order approval.
Order Processing & Delivery Time
Order processing time: 1–3 business days after payment confirmation.
Estimated delivery time:
Local areas: 1–3 business days
Other provinces: 3–7 business days
Please note that handcrafted ceramic products may require additional handling time due to special protective packaging.
Shipping Fees
Free shipping for orders over X VND.
Orders below this amount will be charged according to the carrier’s rates.
International shipping fees will be quoted separately.
Packaging & Product Safety
All ceramic products are carefully packed with multi-layer protective materials to minimize the risk of damage during transit.
If your item arrives damaged, please contact us within 24 hours of delivery.
Order Tracking
Once your order has been shipped, a tracking number will be provided so you can monitor your delivery status.